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Tuesday, 7 July 2009

The Challenge: Increasing Productivity


With the exchange rates no longer offering us much assistance, competition increasing and the UK's output and productivity woeful, the big question has to be:

"What business practices actually do drive increased productivity?"

Which of the following practices have been shown, over a 22 year period and across 308 (UK) businesses, to be the most important drivers of increased productivity? Is it:

A) TQM?

B) Just In Time management?

C) Information Technology?

D) Supply Chain Partnerships?

E) Teamwork?

F) Empowerment?

G) Staff development?

Perhaps surprisingly, people practices are the most important – and by a considerable margin. Empowering people produced a 7% increase in productivity and staff development a 6% increase. The first four have no statistically significant, enduring impact on productivity.

Read more: “The impact of human resource and operational management practices on company productivity …” by K Birdi et al, Personnel Psychology, Autumn 2008

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